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Culture
Company Culture
ProGlow Electrics is proud to deliver premium customer service and communication excellence.
Our highly-skilled team of A-Grade Electricians will be on-time and on your doorstep with a clearly marked uniform and company vehicle, and with all of the skills you need to complete your project works.
You can count on our Professionalism:
The ProGlow Electrics Team understands and demonstrates care and commitment to all of our customers, regardless of whether a project is small or large. We have earned a reputation for always being reliable, we never cut corners, and we thrive on creating positive and meaningful relationships with our colleagues, business associates and clients equally.
We work with Precision to achieve perfection:
ProGlow Electrics focuses on high-quality training and mentoring support for all of our staff, to ensure that all of our company representatives provide the same strong work ethics and loyalty, no matter where they are. Whilst we obey all rules and regulations in the course of our jobs, our dedication to safe work practises is always of paramount importance, as is our attentiveness to the finest detail.
You’ll experience Respect in every way
You’re assured of dealing with a company that thrives on working as a respected and respectful team – whether that means removing our muddy boots, arriving on schedule, sticking to our quotes, or cleaning up our workspace so that you’d never even know we were there.
We put the capital ‘T’ into Teamwork!
“We’ve hand-selected our ProGlow Team and value their contributions to our company. Each person understands that our company’s reputation is everything to us, they’re keen to learn and expand their skills, and they readily share their knowledge with one another, so that we can provide the ultimate service experience to our customers. For all types of electrical works - from New Builds, to Commercial Electrical Fit-outs, to Data and Communication and Home Automation - we guarantee a customised approach that is all about site safety, great communication, and demonstrating our winning formula for excellence in customer service and delivery.”
Vincent Ripepi, Managing Director, ProGlow Electrics.
Our ultimate Ambition is to be the best we can be…
We don’t just tell you we’ll do a great job – we show you. We work with you to achieve the common goal of satisfying your requirements, helping you to achieve budget harmony, and improving the safety of your premises.
At ProGlow, our goal is to always enhance your lifestyle, your facilities and/or your surrounds, with state-of-the-art technology upgrades, and, with every project (whether it’s regarding maintenance, a new build, or a supply and installation of new equipment) our service levels never waiver from being exceptional.
We promise:
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If it’s broken, we’ll fix it to the highest possible standards.
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If something that’s not in your scope of works is found to be defective or unsafe, we’ll tell you.
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If there’s a better way to do the job, that’s more cost-effective for you, we’ll let you know.
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And if there’s a more appropriate electrical product on the market that will maximise your resulting improvements, we’ll give you the best possible advice.
And no matter what…